Warranty registration

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Warranty registration

* Required fields

About you First name *
Last name *
Address *
City *
Country *
Province / State *
ZIP / Postal code *
Telephone *
E-mail *

About your hearth product Model Name
Model #
Serial # *
The serial number is normally located on the certification label attached to the back of the unit (or on the side for certain models). The certification label has a silver color. The serial number is composed of several digits and is located at the top center of the certification label. The model number is normally composed of letters and digits and is often located close to the serial number. The model number generally begins with the letters FL, MD, or GT.

Date purchased *

About your Dealer Dealer name *
City *
Country *
Province / State *

Were you satisfied with your dealer?
Yes
No

If no, why not?

What motivated your purchase?

Replacement of an old unit

The desire to create a warm and cosy ambiance

The desire to reduce heating costs

The construction of a new house

The desire to increase the capacity of an existing heating system

The desire to have a secondary heat source

Other reasons

Where did you install your hearth product?

In a primary residence, in the basement

In a primary residence, at the ground floor level

In a secondary residence, in the basement

In a secondary residence, at the ground floor level

In a garage

In a hunting/fishing camp

In a commercial building

Other location

Where did you hear about our hearth product?

What was important to you when choosing your hearth product?

	Not applicable	Not important	Somewhat important	Very important
Price
Brand name
Quality
Heat output
Ability to customize the look
Efficiency
Warranty
Local Service

Are you satisfied so far about your hearth product?

Comments

Do you wish to receive information about special promotions or
others hearth product?
Yes
No

To activate your Limited Lifetime Warranty, please complete the following form.

Details of your Limited Lifetime Warranty are included in your Owner's Manual.

FLAME

Services and support